How do I report an outage?
Call (360)376-3500 or login to Smarthub.
Where should I find out about current outages?
Go to opalco.com/outages to see our outage map and latest updates on planned and unplanned outages.
How often will there be updates on current outages?
Outage map updates electronically every two minutes. Detailed updates on current outages will come hourly during regular business hours and as we get information during non-business hours. Phones are updated less frequently. If you do not see your outage on the map, please call 360.376.3500 to report an outage in your area. Information on small outages may be limited especially after hours.
What’s an outage buddy?
Anyone can be your outage buddy – your neighbor or even family who lives off the islands. As long as they have internet access and you have your phone – they will be able to give you updates and check to make sure you have what you need during the storm. Please check on your neighbors.