Governor Inslee lifted the moratorium on all utility disconnects on September 30, 2021. Members with payment plans will not be disconnected! Our goal is get every member who needs one on a payment plan. Please contact us today at (360) 376-3500 to talk to one our Member Services Representatives. Members struggling to pay their bill can call 211 or visit wa211.org to access local resources or contact their Family Resource Centers to see what they can qualify for.
Four simple ways to pay your energy bill
Use your bank account or credit card to pay automatically.
Pay by phone
Use SecurePay, our automated, highly-secure, over-the-phone payment option and pay your bill after hours.
Drop off your payment
Drop your payment in the drop boxes at the OPALCO offices any time.
Go to your SmartHub account to sign up for AutoPay – or call 360-376-3500 for help accessing your account. With AutoPay, the security deposit is waived (or returned). AutoPay removes any worries about late payments and late fees. Here is how you sign up for Autopay in SmartHub:
Here is how you sign up on your SmartHub app:
Pay by phone
Use SecurePay, our automated, highly-secure, over-the-phone payment option and pay your bill after hours. This free service is available around the clock by calling 1-888-999-0847 or by calling OPALCO directly (select option 3 on the auto-attendant). You’ll be given the instructions on the line, and you’ll want to:
- Know your OPALCO account number (view your online or paper bill), and
- Have your credit card of choice handy.
Drop box payment
Leave your payment into one of our drop boxes at the following locations in addition to the OPALCO business offices.
- Orcas Island: Islanders Bank
- San Juan Island: Islanders Bank
If you need assistance, contact Member Services. We can help you understand your OPALCO bill.