Outage Center
Call 360.376.3599 to report an outage
Outage Map
Unplanned Outages
Outage San Juan Island
11/16 @ 1 pm Outage restored. 10:45 am: There are reports of an outage happening on San Juan Island. The crew is responding. No estimated time of restoration.
11/4 Power outage – Roche Harbor – San Juan Island
11:15 pm – Power restored. Outage was due to tree in line. 10:15 pm – The crew is responding and working to restore power. No estimated time of restoration. 9:35 … Read more
11/3 Power Out- West side of Orcas
9:45 PM – Power restored. The outage was due to wind and trees in the lines. 9 PM Update: The crew is working to restore the outage. No estimated time … Read more
09/27 Outage San Juan Island
3pm Update – Power restored. Crew found the piece of equipment that failed and replaced it. 1:30 pm. There is an outage affecting San Juan Island. The crew is responding. … Read more
Planned Outages
Lopez Island
70 members affected on Alec Bay, Bat & Ball Lane, MacKaye Harbor Rd, Flint Rd and surrounding areas.
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Get Alerts
Stay in the know, login in to your SmartHub account to sign up for text or email alerts.
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Be prepared
Report outages or safety concerns
One of the easiest ways to report a power outage or a safety concern is through your smart hub account. No sitting on hold or waiting to talk to a representative.
Be prepared for outages
Outages happen! A little bit of planning ahead can go a long way.
Why do power outages take so darn long?
This short video explains the step-by-step process for restoring an outage.
Outage FAQs
Call 360-376-3599 or Login into your SmartHub account where you can report outages and sign up for outage notifications.
An outage buddy is a neighbor or someone off island who has access to a smartphone or internet even when the power is out and can access the OPALCO outage map. Your buddy can share the latest updates with you and make sure you have what you need during the outage. It is important to check on each other during storms and major power outages so find a buddy you can check on and who will check on you.
During business hours, there will be hourly reports on major outages. After hours, updating varies depending on size and duration of the outage. The OPALCO outage map automatically updates every 10 minutes 24/7.
Visit OPALCO’s outage center or OPALCO’s Facebook or Twitter account for real time outage information.