Outage Center
Call 360.376.3599 to report an outage
Outage Map
Unplanned Outages
January 18 – San Juan Island
8:40 am: Power restored. There was limb on the power line that caused the trip. 8:30 am: There is a power outage affecting San Juan Island on South Roche Harbor … Read more
12/25 Outage Decatur
4:30 am. The crew is working to restore an outage affecting Decatur Island. No estimation on restoration.
12/24 County Wide Outage
12/24 @ 5:40 All back in power. 5:30 The crew continues to work to get the last meters back up. They will keep at it until everyone is back in … Read more
12/23 Power Outage San Juan Island
12/23 8:30 pm Crews will continue work through the bight until power is completely restored 4:45 Crews continue to repair this outage. 1:30 pm: There is a power outage on … Read more
Planned Outages
Orcas Island – Tina’s Trail
Eight Members Affected for Equipment Replacement
Lopez Island – Hughes Bay Area
Sixteen Members affected for Scheduled Maintenance
Harrison St ~ San Juan
2 members affected for system upgrades.
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Get Alerts
Stay in the know, login in to your SmartHub account to sign up for text or email alerts.
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Be prepared
Report outages or safety concerns
One of the easiest ways to report a power outage or a safety concern is through your smart hub account. No sitting on hold or waiting to talk to a representative.
Be prepared for outages
Outages happen! A little bit of planning ahead can go a long way.
Why do power outages take so darn long?
This short video explains the step-by-step process for restoring an outage.
Outage FAQs
Call 360-376-3599 or Login into your SmartHub account where you can report outages and sign up for outage notifications.
An outage buddy is a neighbor or someone off island who has access to a smartphone or internet even when the power is out and can access the OPALCO outage map. Your buddy can share the latest updates with you and make sure you have what you need during the outage. It is important to check on each other during storms and major power outages so find a buddy you can check on and who will check on you.
During business hours, there will be hourly reports on major outages. After hours, updating varies depending on size and duration of the outage. The OPALCO outage map automatically updates every 10 minutes 24/7.
Visit OPALCO’s outage center or OPALCO’s Facebook or Twitter account for real time outage information.