Outage Center
Call 360.376.3599 to report an outage
Outage Map
Unplanned Outages
October 2 @ 8:00 am – Unplanned Outage San Juan
@ 9:30 am: This outage has been restored. The outage was due to a cable failure. Thank you OPALCO crews! 8:00 am: There is an unplanned outage affecting members in … Read more
September 30th Unplanned Outage – San Juan Island
UPDATE @2:00 pm: This outage has been restored! This outage was due to equipment failure. Thank you OPALCO crews! 10:00 am – Crew continues to work to restore this outage. … Read more
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Get Alerts
Stay in the know, login in to your SmartHub account to sign up for text or email alerts.
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Be prepared
Report outages or safety concerns
One of the easiest ways to report a power outage or a safety concern is through your smart hub account. No sitting on hold or waiting to talk to a representative.
Be prepared for outages
Outages happen! A little bit of planning ahead can go a long way.
Why do power outages take so darn long?
This short video explains the step-by-step process for restoring an outage.
Outage FAQs
Call 360-376-3599 or Login into your SmartHub account where you can report outages and sign up for outage notifications.
An outage buddy is a neighbor or someone off island who has access to a smartphone or internet even when the power is out and can access the OPALCO outage map. Your buddy can share the latest updates with you and make sure you have what you need during the outage. It is important to check on each other during storms and major power outages so find a buddy you can check on and who will check on you.
During business hours, there will be hourly reports on major outages. After hours, updating varies depending on size and duration of the outage. The OPALCO outage map automatically updates every 10 minutes 24/7.
Visit OPALCO’s outage center or OPALCO’s Facebook or Twitter account for real time outage information.