Outage Center
Call 360.376.3599 to report an outage
Outage Map
Unplanned Outages
Wednesday May 14
OUTAGE RECAP: OPALCO was informed by our mainland provider (BPA) that there was arcing on the transmission line from PSE and they gave us 24 hours to schedule an outage, … Read more
Emergency Maintenance Outage Overnight 05/13
Starting Tuesday, May 13 @ 11:00 pm until 7 am on May 14 All of San Juan County will be affected by an emergency power outage from our mainland power … Read more
Orcas Island – Rossel Ln
Crew has pulled the power for a house fire on Rossel Ln at the transformer so the fire crews can go in. This will pull the power for a couple … Read more
Planned Outages
Orcas- Merrymac Lane
Two members affected for scheduled maintenance.
Shaw Island- Biendl Road
6 Members affected for scheduled Maintenance.
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Get Alerts
Stay in the know, login in to your SmartHub account to sign up for text or email alerts.
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Be prepared
Report outages or safety concerns
One of the easiest ways to report a power outage or a safety concern is through your smart hub account. No sitting on hold or waiting to talk to a representative.
Be prepared for outages
Outages happen! A little bit of planning ahead can go a long way.
Why do power outages take so darn long?
This short video explains the step-by-step process for restoring an outage.
Outage FAQs
Call 360-376-3599 or Login into your SmartHub account where you can report outages and sign up for outage notifications.
An outage buddy is a neighbor or someone off island who has access to a smartphone or internet even when the power is out and can access the OPALCO outage map. Your buddy can share the latest updates with you and make sure you have what you need during the outage. It is important to check on each other during storms and major power outages so find a buddy you can check on and who will check on you.
During business hours, there will be hourly reports on major outages. After hours, updating varies depending on size and duration of the outage. The OPALCO outage map automatically updates every 10 minutes 24/7.
Visit OPALCO’s outage center or OPALCO’s Facebook or Twitter account for real time outage information.