Back to Blog

SmartHub Tips – How to Report an Outage?

Posted in Ask OPALCO, Energy Tips, Tech Tips

FROM YOUR IPHONE (via SmartHub):

Make sure to download the app. You will need your Login information. Select the home button on bottom of screen. Then tap Report an issue Inquiry:

smarthub

Then click Power Outage:

smarthub

The next screen checks your contact preferences – just click continue in upper right corner. Last page gives you the chance to comment and what address you are reporting.

smarthub smarhub

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FROM YOUR DESKTOP COMPUTER:

Login to your SmartHub Account.  On the Home tab – there is a quick link to report an outage or a blue button on the right hand side.

Report the outage:

Or Report a Safety Concern (NOTE: if this is an electrical emergency or needs immediate attention, please call 911 and then the OPALCO office at (360) 376-3500):

 

Watch is VIDEO on how to report on an iPhone.

Related Posts

View all blog entries

You may also like...

spice girls

The Real Spice Girls of Friday Harbor

Volunteerism at the Friday Harbor Food Bank As anyone who lives here knows, non-profit organizations are the lifeblood of the San Juan Islands. San Juan County is home to hundreds … Read more
survey graphic

Quick Fact: OPALCO’s 2025 Renewable Energy Survey

OPALCO’s Renewable Energy Dilemma The 2025 member survey revealed something important: OPALCO members support reliable, affordable, and cleaner electricity — but many of the projects needed to provide that power … Read more
Decatur

OPALCO Receives Conditional Use Permit for the Decatur Island Solar Expansion Project

On Tuesday, May 12, OPALCO was notified that they were granted the Conditional Use Permit for the Decatur Island Solar Expansion Project. The Decatur Island Solar Expansion project is a … Read more