Beginning Monday, May 5th, OPALCO members can access Wi-Fi at the interisland ferry landings with their SmartHub (eBill) user name and password. OPALCO is able to offer this public service free of charge in exchange for the savings created by paperless billing. Members must be signed up for SmartHub (eBill) and select paperless billing in order to participate.
If you do not have a SmartHub (eBill) user name and password, you can get yours online or by phone (376-3500) with your OPALCO member account number. A member services representative will walk you through the process and help you select paperless billing. If you have a SmartHub user name and password, you can go into your profile settings to “Turn Off Printed Bills.”
When at the ferry landing, look for the OPALCOcares network in your Wi-Fi settings. When prompted, enter your SmartHub user name and password to complete your connection (some devices will require that you launch your browser to activate the connection). This is a secure network.
OPALCO is taking this action to provide a county-wide public safety net. After the CenturyLink outage last fall, it became clear that our membership needs more reliable access to communication channels, especially during emergencies. The OPALCOcares network will be up and running during the BPA county-wide planned power outage the night of May 8th. Members will be able to get a Wi-Fi connection at their local ferry landing.