Back to Blog

OPALCO Member Comments Posted Online

OPALCO is listening. Of the 337 people who attended OPALCO’s 78th Annual Meeting, 54 members submitted questions and comments for staff to respond to. Member comments, questions and answers have been posted online in our Recently Asked Questions.

All but four of those members have been contacted personally with a response (four did not give contact information).  At the meeting, all were invited to give OPALCO feedback on how we are doing by posting comments on a “Did Well, Do Better” chart on the ferry. That member feedback is also posted online (Find Documents/Governance & Finance/Annual Meeting Materials).

Some excerpts from the “Did Well, Do Better” survey are:

Did Well:

  • NO outages at my house this year!
  • Project PAL to help low-income people
  • Working with Conservation District on community solar
  • Improved Internet – thank you!

Do Better:

  • Rates that incentivize conservation
  • More affordable Internet
  • Build PAL funding into rate structure: everyone pays
  • Spend more time on member comments (at annual meeting) – less on door prizes

You may also like...

energy credit

OPALCO Members May Be Eligible for a $200 Bill Credit from Washington State

Through the Washington Families Clean Energy Credits Grant program, OPALCO residential customers could be eligible for a $200 Bill Credit. This program is supported with funding from Washington’s Climate Commitment … Read more
substation work

OPALCO upgrades Friday Harbor Substation for Future Power Demands

If you’ve gone to the brewery in Friday Harbor lately, you may have noticed some work being done on the Friday Harbor Substation owned and operated by OPALCO. This substation … Read more
solar shed

Calling All San Juan County Business Owners!

Now’s the time to Energize your Business with Powerful Incentives! OPALCO has been awarded grants funds to help business owners become more energy efficient. We are partnered with Sustainable Connections … Read more