Power fluctuations are unavoidable. Members are responsible for providing their own back-up power in case of an outage.
Life Support Equipment
Continued electrical service is particularly important for our members who depend on life support and other medical equipment. OPALCO maintains a list of such members. To make sure you are on our list, call Member Services at 360-376-3500.
When there is a planned outage, every attempt is made to contact life support medical equipment users affected to make sure that they are aware of the of the time and duration of the planned outage.
Unplanned Power Outages
In the event of a power outage, it is important that you have emergency backup power sufficient to operate your life-support medical equipment. Due to system limitations, OPALCO is not able to provide priority response to life support medical equipment members in the restoration process. This makes it imperative that members with special needs take precautions in case the power is out for extended periods of time.