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OPALCO TO AID CENTURYLINK ON SERVICE RESTORATION

Posted in Broadband, Events, Outages

Orcas Power & Light Cooperative (OPALCO) is working with CenturyLink to help resolve a county-wide service outage due to a submarine cable break on CenturyLink’s system. Service was disrupted early Tuesday, November 5th. OPALCO has a robust data communications infrastructure installed across the county to serve our electrical distribution system and is making those resources available to aid our fellow utility.

Cooperative work efforts are underway with a priority on phone and 911 service restoration. No estimates on service restoration are available at this time, but updates will be posted on OPALCO’s website: www.opalco.com, as well as on Facebook (Orcas Power & Light Cooperative) and Twitter (@orcaspower). Please help us to spread the word for the sake of public safety.

Until service is restored, OPALCO members should call the following numbers to report a power outage:

  • Lopez & Shaw: 468-2991
  • San Juan: 378-4151
  • Orcas: 376-2331

In case of emergency, please use the following numbers to access 911:

  • Lopez & Shaw: 468-2991
  • San Juan: 911
  • Orcas: 376-2331

OPALCO’s fiber service, through Island Network, delivers data communications capacity to public institutions as well as some commercial entities. There is currently a moratorium on new connections through Island Network as the Co-op goes through a comprehensive infrastructure design and review process.

 

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