Back to Blog

Member Satisfaction Survey Results

Posted in Annual Meeting, Bills, Board, Broadband, Energy Efficiency & Conservation, Outages, Programs, Renewable Energy

OPALCO Member Satisfaction Report 2014OPALCO Member Satisfaction Report 2014.pdf

Thank you to the 2,172 members who completed the survey! Please click the image for full survey findings + a copy of the actual survey questions and the narrative comments we received are linked below. We will be available to talk about these results at the County Fair: Aug 13-16.

In a nutshell:

  • 91% of our members are satisfied – or very satisfied with their Co-op
  • 80% feel OPALCO has high integrity
  • only 16% perceive a good potential for energy savings in their homes (although our conservation potential assessment shows us there is much to be gained)
  • only 31% are satisfied with their current Internet services
  • 68% want OPALCO to play a role in providing Internet services

OPALCO Member Satisfaction Report 2014
OPALCO_Member_Survey_Questions
Narrative Comments

Related Posts

View all blog entries

You may also like...

solar shed

Quick Fact: Rooftop Solar and Our Local Energy Future

Rooftop Solar and Our Local Energy Future Washington State is pushing hard to remove carbon emissions from our daily lives — retiring coal plants and electrifying heating and transportation, including … Read more
youth 2026

OPALCO Students Earn Scholarships and Leadership Recognition Through the Nourdine Jensen Cooperative Youth Scholarship Program

In early July, Six San Juan County students proudly represented Orcas Power and Light Cooperative (OPALCO) at the 2026 Idaho Consumer-Owned Utilities Association (ICUA) Youth Rally as part of the … Read more
campfire

Wildfire Readiness

Learn to build a resilient community The National Oceanic and Atmospheric Administration has predicted strong El Niño conditions for the Pacific Northwest in 2026. In this case, El Niño likely … Read more