Back to Blog

Member Satisfaction Survey Results

Posted in Annual Meeting, Bills, Board, Broadband, Energy Efficiency & Conservation, Outages, Programs, Renewable Energy

OPALCO Member Satisfaction Report 2014OPALCO Member Satisfaction Report 2014.pdf

Thank you to the 2,172 members who completed the survey! Please click the image for full survey findings + a copy of the actual survey questions and the narrative comments we received are linked below. We will be available to talk about these results at the County Fair: Aug 13-16.

In a nutshell:

  • 91% of our members are satisfied – or very satisfied with their Co-op
  • 80% feel OPALCO has high integrity
  • only 16% perceive a good potential for energy savings in their homes (although our conservation potential assessment shows us there is much to be gained)
  • only 31% are satisfied with their current Internet services
  • 68% want OPALCO to play a role in providing Internet services

OPALCO Member Satisfaction Report 2014
OPALCO_Member_Survey_Questions
Narrative Comments

Related Posts

View all blog entries

You may also like...

mail

The Co-op Way: Capital Credit Checks are in the Mail!

More than $1.06M in capital credit checks are going out to longtime OPALCO members this month, as they do each year. As an electric cooperative, the margin at the end of any given … Read more
calculator

OPALCO Board Passes 2024 Budget and Rates

The 2024 OPALCO annual budget was approved at the November 16th board meeting including a 6% rate increase for all members. This works out to an increase of approximately $10/month … Read more
right-of-way

Clearing for Safety: Upcoming Tree Trimming Projects

OPALCO has several right-of-way clearing projects happening the coming months throughout San Juan County. Right-of-way clearing helps manage trees and vegetation near power lines and is critical for wildfire prevention … Read more