Click on the blue numbered circles for more information about a section of your bill.

Overview

Simply scroll down to view and learn more about the front or back of the sample bill.

First Page of Sample Bill Second Page of Sample Bill Third Page of Sample Bill
1

Summary of Bill

Summary of Bill

Info on payments received and amounts due.

2

Adjustments on this bill

Adjustments on this bill

Credit or debit adjustments to your account such as voluntary donations to PAL, disconnect fees or other service charges, annual meeting bill credit.

3

Mailing Address

Mailing Address

This is your billing address. Please call 360-376-3500 to update your contact info for billing and keep us updated over the years for capital credits. You can also go to SmartHub to update.

4

Co-op Messages

Co-op Messages

Key info and updates from your Co-op.

5

Co-op Program Sign Up

Co-op Program Sign Up

Invitation to sign up for optional programs

6

Bill Stub Statement

Bill Stub Statement

Summary of charges, due date and penalties, if late.

7

Service Location

Service Location

Location of billing meter. This is where power is provided.

8

Your Meter Information

Your Meter Information

Actual meter reads by date. Usage = this month’s reading minus (-) last month’s reading. If the reading is estimated, will be labeled Estimated Reading. Estimates are used when actual readings are not possible due to technical difficulties or damaged meters.

9

Community Solar Units

Community Solar Units

Displays the number of community solar units purchased by the member.

10

Community Solar Production

Community Solar Production

The amount of energy produced by the member’s community solar units, in kilowatt hours (kWh) and the number of days included in this production cycle.

11

Your Energy Usage Charted

Your Energy Usage Charted

Quick comparison of your energy usage. Go to SmartHub for more detail.

12

Service Access Charge

Service Access Charge

The fixed cost to deliver service to your location (previously called Facilities Charge). This includes each member’s share of the cost to build and maintain the power grid, equipment, facilities and the cost of labor to run the cooperative.

13

Energy Charge Adjustment

Energy Charge Adjustment

A surcharge (-) or credit (+) to true-up the actual cost of power sales due to unpredictable weather. The charge reflects any increase or decrease in power sales for the previous billing cycle. The adjustment is calculated by comparing budgeted vs. actual power cost per kWh sold. The ECA protects members and the Co-op from large year-end true-ups. Learn more

14

Energy Charges

Energy Charges

The charges for the energy (in kilowatt hours – kWh) you used at the cost per kWh: www.opalco.com/join-opalco/rates-and-tariffs/

15

Energy Assist Charge

Energy Assist Charge

Every co-op member pays a share, based on your kWh usage, to help fund Energy Assist. Energy Assist helps co-op members from low-income and fixed-income households to pay their bills. It’s the co-op way to share the load.

16

Community Solar Credit

Community Solar Credit

A credit based on the production of your community solar units, if you are participating. Learn more: www.opalco.com/solar.

17

Demand Charge

Demand Charge

Placeholder for the future when BPA demand charges for residential rates will be passed through to members.

18

Total Due

Total Due

The amount due this billing cycle

19

Cost Comparison Chart

Cost Comparison Chart

Your energy usage comparison in more detail. Go deeper with SmartHub.

20

Payment Options and Co-op Info

Payment Options and Co-op Info

Payment options and Co-op info. Learn more: Resource Library. 

1
Summary of Bill

Summary of Bill

Info on payments received and amounts due.

2
Adjustments on this bill

Adjustments on this bill

Credit or debit adjustments to your account such as voluntary donations to PAL, disconnect fees or other service charges, annual meeting bill credit.

3
Mailing Address

Mailing Address

This is your billing address. Please call 360-376-3500 to update your contact info for billing and keep us updated over the years for capital credits. You can also go to SmartHub to update.

4
Co-op Messages

Co-op Messages

Key info and updates from your Co-op.

5
Co-op Program Sign Up

Co-op Program Sign Up

Invitation to sign up for optional programs

6
Bill Stub Statement

Bill Stub Statement

Summary of charges, due date and penalties, if late.

7
Service Location

Service Location

Location of billing meter. This is where power is provided.

8
Your Meter Information

Your Meter Information

Actual meter reads by date. Usage = this month’s reading minus (-) last month’s reading. If the reading is estimated, will be labeled Estimated Reading. Estimates are used when actual readings are not possible due to technical difficulties or damaged meters.

9
Community Solar Units

Community Solar Units

Displays the number of community solar units purchased by the member.

10
Community Solar Production

Community Solar Production

The amount of energy produced by the member’s community solar units, in kilowatt hours (kWh) and the number of days included in this production cycle.

11
Your Energy Usage Charted

Your Energy Usage Charted

Quick comparison of your energy usage. Go to SmartHub for more detail.

12
Service Access Charge

Service Access Charge

The fixed cost to deliver service to your location (previously called Facilities Charge). This includes each member’s share of the cost to build and maintain the power grid, equipment, facilities and the cost of labor to run the cooperative.

13
Energy Charge Adjustment

Energy Charge Adjustment

A surcharge (-) or credit (+) to true-up the actual cost of power sales due to unpredictable weather. The charge reflects any increase or decrease in power sales for the previous billing cycle. The adjustment is calculated by comparing budgeted vs. actual power cost per kWh sold. The ECA protects members and the Co-op from large year-end true-ups. Learn more

14
Energy Charges

Energy Charges

The charges for the energy (in kilowatt hours – kWh) you used at the cost per kWh: www.opalco.com/join-opalco/rates-and-tariffs/

15
Energy Assist Charge

Energy Assist Charge

Every co-op member pays a share, based on your kWh usage, to help fund Energy Assist. Energy Assist helps co-op members from low-income and fixed-income households to pay their bills. It’s the co-op way to share the load.

16
Community Solar Credit

Community Solar Credit

A credit based on the production of your community solar units, if you are participating. Learn more: www.opalco.com/solar.

17
Demand Charge

Demand Charge

Placeholder for the future when BPA demand charges for residential rates will be passed through to members.

18
Total Due

Total Due

The amount due this billing cycle

19
Cost Comparison Chart

Cost Comparison Chart

Your energy usage comparison in more detail. Go deeper with SmartHub.

20
Payment Options and Co-op Info

Payment Options and Co-op Info

Payment options and Co-op info. Learn more: Resource Library. 

Still have questions about your bill, rates or policies? Go to our Resource Library