Click on the blue numbered circles for more information about a section of your bill.

Overview

Simply scroll down to view and learn more about the front or back of the sample bill.

Front of Sample Bill Back of Sample Bill
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Summary of Bill

Summary of Bill

Info on payments received and amounts due.

Mailing Address

Mailing Address

Please call 360-376-3500 to update your contact info for billing and for capital credits or go to SmartHub to update.

Adjustments on this bill

Adjustments on this bill

Credit or debit adjustments to your account such as voluntary donations to PAL, disconnect fees or other service charges, annual meeting bill credit.

Co-op Messages

Co-op Messages

Key info and updates from your Co-op.

Service Location

Service Location

Location of billing meter.

Your Meter Information

Your Meter Information

Actual meter reads by date. If estimated, will be labeled ‘Estimated Reading’. Usage = this month’s reading – last month’s reading.

Chart of Your Energy Usage

Chart of Your Energy Usage

Quick look comparison of your energy usage. Go to SmartHub for more detail.

Facility Charge

Facility Charge

The base fee to cover fixed operational costs. Link to Policy 29 

Energy Assistance Program

Energy Assistance Program

Co-op wide charge, based on kWh usage, to fund Energy Assist.

Kilowatt Hour Charges

Kilowatt Hour Charges

The actual kilowatt hours usage and the rate you pay for energy. More info on rates and charges.

Demand Charge

Demand Charge

Placeholder for future when BPA demand charges for residential rates are passed through.

Cost Comparison Chart

Cost Comparison Chart

Your energy usage comparison in more detail. Go deeper with SmartHub.

Bill Stub Statement Summary

Bill Stub Statement Summary

Summary of charges, due date and penalty if late. Member Service Policy 7: Billing and Collections

Co-op Program Sign Up

Co-op Program Sign Up

Invitation to sign up for optional programs [doesn’t show if you are already signed up]

15

Payment Options and Co-op Info

Payment Options and Co-op Info

Payment options and Co-op info. Learn more in our Resource Library.

1
Summary of Bill

Summary of Bill

Info on payments received and amounts due.

2
Mailing Address

Mailing Address

Please call 360-376-3500 to update your contact info for billing and for capital credits or go to SmartHub to update.

3
Adjustments on this bill

Adjustments on this bill

Credit or debit adjustments to your account such as voluntary donations to PAL, disconnect fees or other service charges, annual meeting bill credit.

4
Co-op Messages

Co-op Messages

Key info and updates from your Co-op.

5
Service Location

Service Location

Location of billing meter.

6
Your Meter Information

Your Meter Information

Actual meter reads by date. If estimated, will be labeled ‘Estimated Reading’. Usage = this month’s reading – last month’s reading.

7
Chart of Your Energy Usage

Chart of Your Energy Usage

Quick look comparison of your energy usage. Go to SmartHub for more detail.

8
Facility Charge

Facility Charge

The base fee to cover fixed operational costs. Link to Policy 29 

9
Energy Assistance Program

Energy Assistance Program

Co-op wide charge, based on kWh usage, to fund Energy Assist.

10
Kilowatt Hour Charges

Kilowatt Hour Charges

The actual kilowatt hours usage and the rate you pay for energy. More info on rates and charges.

11
Demand Charge

Demand Charge

Placeholder for future when BPA demand charges for residential rates are passed through.

12
Cost Comparison Chart

Cost Comparison Chart

Your energy usage comparison in more detail. Go deeper with SmartHub.

13
Bill Stub Statement Summary

Bill Stub Statement Summary

Summary of charges, due date and penalty if late. Member Service Policy 7: Billing and Collections

14
Co-op Program Sign Up

Co-op Program Sign Up

Invitation to sign up for optional programs [doesn’t show if you are already signed up]

15
Payment Options and Co-op Info

Payment Options and Co-op Info

Payment options and Co-op info. Learn more in our Resource Library.

Still have questions about your bill, rates or policies? Go to our Resource Library