Welcome to the co-op
Learn how to make the most of your electric life
Hello New Member
OPALCO serves members in San Juan County across 20+ islands with reliable power.
About OPALCO
OPALCO is a member-owned, non-profit cooperative utility providing energy services to San Juan County. We distribute energy to 20 islands in the archipelago. The OPALCO wholly-owned subsidiary, Rock Island Communications, provides broadband Internet services in San Juan County.
Contact us
Your Bill
There are four simple ways to pay your energy bill:
Smarthub
View and pay your bill securely online. Visit Smarthub.
By Phone
Use SecurePay, our automated, highly-secure, over-the-phone payment option and pay your bill after hours – call our main number 360.376.3500 and press option 3.
In Person
Visit one of our offices in Eastsound or Friday Harbor.
Drop Box
You can drop your payment in our secure dropboxes at our Eastsound or Friday Harbor offices anytime.
Rates
OPALCO operates as a non-profit cooperative committed to selling power to its members at cost. Rates are set based on the cost of power as contracted with Bonneville Power Administration (BPA), plus the cost of OPALCO operational and plant expenses. Learn more about your power costs.
Energy Assistance
There are two OPALCO programs designed to assist members in need: Project PAL for emergency assistance in a pinch (one time per year) and Energy Assist, a monthly bill credit for qualified low-income households. Members can donate to Project Pal to help a neighbor in need.
Save Money and Energy
Save money and save the planet – it’s the Island Way! OPALCO’s energy savings programs include rebates, on-bill financing for efficiency upgrades to your home or business and local Community Solar projects. Discover The Island Way.
Outages and Safety
Real-time outage map
Up-to-date information on outages in your neighborhood. The map is refreshed every 15 minutes 24/7. Visit the Outage Center.
Safety Center
Safety is Everyone’s Business
Check out OPALCO’s safety center – with Emergency Prep kits, Electricity 101, wildfire safety and more. OPALCO’s Safety Center.
FAQs
Find our membership forms and info about how to become a co-op member on our Join OPALCO page. The membership fee to join the co-op is $5 – just like it was in 1937 when we got started. Call our member services office if you have more questions at 360.376.3500.
Capital credits represent each member’s ownership in the Co-op. OPALCO does not earn profits. Instead, revenues over and above the cost of doing business are called “margins.” Margins represent an interest-free loan for operating capital made to the cooperative by the membership. Capital credits are returned to members on a 25-year cycle. For example, in 2008, OPALCO retired the capital credits allocated in 1983. The decision to issue capital credits is made by our Board of Directors after a thorough examination of the financial position of the Co-op at year’s end. Your capital credit amount is allocated each summer (see it on your bill) and checks are mailed at year-end.
A member service representative can help you stop, move or change your electric service.