Back to Blog

COVID-19 Co-op Updates

Posted in Ask OPALCO, Newsroom

OPALCO is open for business by phone and online. Staff members are working remotely and/or in social isolation in the offices to take your calls, help with bill paying, processing rebate applications and service orders. The only service unavailable during this time is in person customer care. The offices are closed. Members who have no other option than to pay their bills in cash must call first to make arrangements so staff can safely receive the payment and issue a receipt.  

OPALCO announced the first measures available on March 20, 2020. 

  • No late fees 
  • No disconnects 
  • No reconnect fees 
  • Additional funding for Energy Assist and Project PAL (ongoing programs) 
  • Payment arrangements  

An update is sent out every Wednesday in the form of an email newsletter and then posted on the website (www.opalco.com/news). If you’re not already receiving our newsletter, please sign up: www.opalco.com/newsroom/email-newsletter-sign-up/.  

Related Posts

View all blog entries

You may also like...

chat ev jamboree

OPALCO Hosts Leadership Chats

In July the OPALCO leadership team hosted an open house with co-op members. About 20 islanders gathered with some of the OPALCO board and leadership team to discuss a wide … Read more
solar shed

Quick Fact: Rooftop Solar and Our Local Energy Future

Rooftop Solar and Our Local Energy Future Washington State is pushing hard to remove carbon emissions from our daily lives — retiring coal plants and electrifying heating and transportation, including … Read more
youth 2026

OPALCO Students Earn Scholarships and Leadership Recognition Through the Nourdine Jensen Cooperative Youth Scholarship Program

In early July, Six San Juan County students proudly represented Orcas Power and Light Cooperative (OPALCO) at the 2026 Idaho Consumer-Owned Utilities Association (ICUA) Youth Rally as part of the … Read more