Life Support Equipment

Power fluctuations are unavoidable. Members are responsible for providing their own back-up power in case of an outage.

Continued electrical service is particularly important for our members who depend on life support and other medical equipment. Please call us if you depend on medical equipment and we can put an alert on your account to ensure you get notified of planned outages. 360-376-3500.

Planned Outages

When there is a planned outage, every attempt is made to contact life support medical equipment users affected to make sure that they are aware of the of the time and duration of the planned outage.

Unplanned Power Outages

In the event of a power outage, it is important that you have emergency backup power sufficient to operate your life-support medical equipment. Due to system limitations, OPALCO is not able to provide priority response to life support medical equipment members in the restoration process. This makes it imperative that members with special needs take precautions in case the power is out for extended periods of time.

Report an Outage

After hours, select option 1 to hear a list of known outages or select option 2 to report an outage to the Dispatch Center and OPALCO crews are alerted. Information and updates on outages will be posted on this page and on the OPALCO voicemail as available. If asked to leave a message, please include your name, phone number and physical address.