{"id":13941,"date":"2020-08-19T16:06:42","date_gmt":"2020-08-19T23:06:42","guid":{"rendered":"https:\/\/www.opalco.com\/?p=13941"},"modified":"2022-08-29T11:29:51","modified_gmt":"2022-08-29T18:29:51","slug":"opalco-extiende-la-asistencia-para-el-pago-de-facturas-por-covid-19","status":"publish","type":"post","link":"https:\/\/www.opalco.com\/es\/opalco-extiende-la-asistencia-para-el-pago-de-facturas-por-covid-19\/2020\/08\/","title":{"rendered":"OPALCO extiende la asistencia para el pago de facturas por COVID-19"},"content":{"rendered":"<p>Los miembros que tengan dificultades para pagar sus facturas de energ\u00eda durante el COVID-19 pueden solicitar asistencia para mantener actualizadas sus cuentas de OPALCO. La Junta vot\u00f3 a favor de continuar con las Medidas de alivio de COVID-19* mientras dure el financiamiento aprobado. Los miembros pueden solicitar asistencia <a href=\"https:\/\/www.opalco.com\/es\/bill-payment-plan\/\">en l\u00ednea<\/a>\u00a0o a trav\u00e9s de su Centro de Recursos Familiares\/Comunitarios. Las medidas disponibles incluyen:<\/p>\n<ul>\n<li>Sin cargos ni desconexiones por facturas atrasadas y planes de pago para satisfacer cualquier presupuesto. No es necesaria ninguna solicitud, pero debe existir un plan de pago si la cuenta est\u00e1 en mora.<\/li>\n<li>Programa de cr\u00e9dito de factura Energy Assist (EAP)*: simplemente marque la casilla COVID-19 en el formulario en l\u00ednea para recibir un <u>mensual<\/u> Cr\u00e9dito en la factura de $31.41-61.41 durante dos meses, seg\u00fan el tama\u00f1o del hogar.<\/li>\n<li>Los miembros comerciales pueden solicitar el programa EAP-C*, que eximir\u00e1 del cargo de acceso al servicio (cargo fijo) de $67.57\/mes durante dos ciclos de facturaci\u00f3n.<\/li>\n<li>Cualquier persona en los programas Energy Assist tambi\u00e9n puede obtener un cr\u00e9dito en la factura mensual $25 de Rock Island por su servicio de Internet; simplemente mu\u00e9streles su factura OPALCO con la l\u00ednea de cr\u00e9dito.<\/li>\n<li>Detalles completos disponibles en l\u00ednea: www.opalco.com\/covid-19-relief-measures\/.<\/li>\n<\/ul>\n<p>La Cooperativa no desconectar\u00e1 a los miembros por falta de pago durante este per\u00edodo de medidas de mitigaci\u00f3n de la pandemia; sin embargo, los miembros siguen siendo responsables de pagar sus facturas y cualquier saldo acumulado. OPALCO se comunicar\u00e1 con los miembros cuyas cuentas est\u00e9n atrasadas para establecer planes de pago y ayudar a administrar los saldos de las cuentas que eventualmente vencer\u00e1n. Es posible que reciba una carta, una etiqueta en la puerta o una llamada autom\u00e1tica de OPALCO para analizar sus saldos vencidos, pero OPALCO nunca lo llamar\u00e1 para desconectar su servicio. Si lo llamamos por tel\u00e9fono, un representante en vivo le informar\u00e1 sobre las opciones de pago. Tenga cuidado con las personas estafadoras oportunistas que se hacen pasar por proveedores de electricidad en todo el pa\u00eds. Sea proactivo y llame al 360-376-3500 para verificar el estado de su cuenta y configurar un plan de pago si es necesario.<\/p>\n<p>Con la temporada de calefacci\u00f3n a la vuelta de la esquina, los miembros que ya est\u00e1n luchando enfrentar\u00e1n m\u00e1s dificultades y OPALCO est\u00e1 preocupada por satisfacer la creciente necesidad. Ay\u00fadenos a difundir que hay ayuda disponible y, si puede, haga una donaci\u00f3n al Proyecto PAL. Los miembros pueden redondear su factura cada mes, hacer donaciones \u00fanicas o mensuales, donar sus cr\u00e9ditos de Community Solar y\/o comprar un certificado de \u201cregalo de energ\u00eda\u201d para aplicar a la cuenta de un vecino de la cooperativa. Llame al 360-376-3500 para hacer una donaci\u00f3n, o puede hacer una donaci\u00f3n caritativa al Fondo Proyecto PAL que se lleva a cabo en la Fundaci\u00f3n Comunitaria de la Isla Orcas.<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Los miembros que tengan dificultades para pagar sus facturas de energ\u00eda durante el COVID-19 pueden solicitar asistencia para mantener actualizadas sus cuentas de OPALCO. La Junta vot\u00f3 a favor de continuar con el alivio de COVID-19... <a class=\"co-blog_post--morelink\" href=\"https:\/\/www.opalco.com\/es\/opalco-extiende-la-asistencia-para-el-pago-de-facturas-por-covid-19\/2020\/08\/\" aria-label=\"Lea m\u00e1s sobre: OPALCO extiende la asistencia para el pago de facturas por COVID-19\">Leer m\u00e1s<\/a><\/p>","protected":false},"author":34,"featured_media":12447,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"categories":[28,532,226,84,672,153],"tags":[],"class_list":["post-13941","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bills","category-covid","category-covid-relief","category-low-income","category-newsroom","category-project-pal"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>OPALCO Extends COVID-19 Bill Pay Assistance - OPALCO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.opalco.com\/es\/opalco-extiende-la-asistencia-para-el-pago-de-facturas-por-covid-19\/2020\/08\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OPALCO Extends COVID-19 Bill Pay Assistance - OPALCO\" \/>\n<meta property=\"og:description\" content=\"Members who are struggling to pay their power bills during COVID-19 can apply for assistance to keep their OPALCO accounts up to date. 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